A recent case in the English High Court highlighted the perils of vague drafting and reliance on exclusion clauses, which meant that an online bookmaker was forced to pay out £1.7m to a customer who had won a game’s jackpot three time in short succession, due to a glitch in the game’s software resulting in the odds of winning the jackpot being significantly higher than had been intended.
Our report on the case and key recommendations for those in the sports gaming sector is available here.